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by Phoenix Energy Technologies on Feb 18, 2025
Imagine a team of experts, constantly optimizing your building’s systems to ensure maximum efficiency. Phoenix integrates HVAC, lighting, refrigeration, and energy management systems, leveraging cutting-edge technology and a team of seasoned professionals to streamline operations and reduce costs. Ready to experience seamless building management?
At Phoenix, we specialize in integrating a broad range of IP-enabled devices commonly found in multi-site commercial buildings, from BAS/EMS to sensors and meters for HVAC, lighting, and refrigeration systems. Our agnostic approach means you’re never locked into a single solution. Supported by a diverse team of engineers, analysts, and energy management experts, we ensure the ongoing optimization of your systems. With years of hands-on experience in managing BAS/EMS integration, facility maintenance, and vendor relationships, we provide strategic, end-to-end support that delivers efficiency, cost savings, and sustainability.
The Most Common Challenges We Solve for Our Clients
As more businesses turn to Phoenix for guidance, we've noticed a few recurring use cases. Here are the most common scenarios where we help clients maximize operational efficiency:
- Upgrading Old BAS/EMS Infrastructure:
Many customers are looking to replace outdated systems with modern, open solutions that offer flexibility in selecting service providers and sharing data. Phoenix helps transition to systems that integrate seamlessly with third-party platforms like our EnterpriseDX platform, empowering businesses with more control over their data and operations. - Identifying Energy Consumption Hotspots:
From sub-metering technology that helps you track energy usage across high-consumption equipment to deploying wireless sensors that provide real-time temperature and humidity data, Phoenix ensures that you can monitor and optimize every part of your building’s energy profile. - Real-Time Technician Support:
When a technician is on-site, every minute counts. Phoenix helps clients by providing real-time troubleshooting support. Our mobile Technician View application equips technicians with immediate access to data and expert guidance, ensuring that comfort issues are resolved quickly and efficiently and that the repair was completed before they leave the job site. - Managing HVAC and Refrigeration Trades:
Many of our customers are faced with the challenge of downsizing internal teams but still need effective management of HVAC and refrigeration maintenance trades. Phoenix offers comprehensive vendor management and support, ensuring high-quality service even with fewer in-house resources.
Launching Our Premium Services:
To further assist our clients with hardware and services needs, Phoenix is launching a flexible Premium Services offering. These services can augment or completely outsource your procurement and service management functions, offering tailored solutions based on your unique needs.
How Phoenix Premium Services Make a Difference
We offer a range of Premium Services designed to elevate your building management with a focus on comprehensive support, real-time optimization, and cost-effective solutions. Here’s a deeper dive into what our services include:
- BAS/EMS, Sensor, and Metering EPC Services
Phoenix provides a full suite of services, including engineering, procurement, and commissioning (EPC) for BAS, EMS, sensors, and meters. Whether you're rolling out a new system or upgrading an existing one, we manage the entire process from start to finish. We work closely with top-tier hardware OEMs and system integrators to support national scale rollouts, and customers can streamline their procurement process by sourcing all hardware directly through Phoenix.
- Real-Time Technician Support
By leveraging the data and insights from our EnterpriseDX platform, Phoenix can provide immediate support to technicians on-site. Our Technician View application gives field staff real-time access to unit-level data, helping them diagnose and solve issues more effectively. This reduces the time needed to fix problems and ensures that technicians leave the site with issues resolved, often achieving a first-time fix. In addition to Technician View, customers can hire the Phoenix Premium Services team to provide live voice support for on-site technicians for the most challenging fixes.
- HVAC and Refrigeration Vendor Management
Phoenix helps clients manage their HVAC and refrigeration vendors through a variety of operational services that can be purchased a-la-carte to perfectly complement their current facility teams:
- Reviewing HVAC equipment and services proposals
- Analyzing quarterly HVAC vendor maintenance reports
- Reviewing all HVAC vendor notes and ensuring documentation is available for all services provided
- Reviewing and ensuring CMMS, work order follow-up for quality and completeness
- Overseeing HVAC invoice follow-up, review, correction and approval
- Coordinating annual preventive maintenance (PM) schedules and providing quality review of vendors providing the PM work
- Coordinating efforts with existing HVAC vendors
- Providing reports, insights, and recommendations regarding HVAC vendor performance and risk assessment
- Presenting capital improvement plans from HVAC vendors annually and providing recommendations to the team
Get Started Today: Transform Your Building with Phoenix Premium Services
Now is the perfect time to upgrade your building’s systems. With rising energy costs, stricter regulations, and increasing demands for operational efficiency, the Phoenix Premium Services Team can provide the advanced automation and expert support needed to stay ahead of the competition. We’ll help you save money, reduce waste, and future-proof your facility—while improving energy efficiency and sustainability.
Contact us today for a free BAS and sensor assessment and see how Phoenix can optimize your building’s operations!
